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Shipping and returns

Our Shipping and Returns Page is designed to provide you with the necessary information to make informed decisions when purchasing jewelry from S·AGA. Contact our customer service team for any additional assistance.

Which countries do you deliver to?

What is my shipping cost?

When will my order be shipped?

When will I receive my order?

Will duties and taxes be included in the given price?

How can I track my shipment?

What should I do if I did not receive my order?

Do you ship to PO boxes?

What is you return policy?

How do i return an item?

My product has a defect, what should I do?

Can I use a different carrier to return my order?

Can I exchange items?

When will I receive my refund?

Will I be refunded the full amount?

Will you refund the taxes and duties I was charged on my order upon delivery?